Customer Stories

See how we partner with our customers to build the future of restaurant management.

How Sid Patel's Brass Tap Locations Thrived with WISK's Inventory Management System

Sid Patel
@
Brass Tap

I think we are into almost three months now since we started WISK. And like I said, it's just getting better and better every week. And my managers are happy, I'm happy, and the reports that we are looking for, it's amazing.

There's so many different ways to look at the reports, and it's so quick, even if you make any mistakes, I mean, you can quickly go back into the back of the house, fix it immediately, and rerun the report, which is amazing. We are happy because it cut our inventory time more than half. That was the main reason my managers, like I said, can spend more time somewhere else. But it needs to be not all day into the inventory.

And also the organization that WISK has, if you look at it and the way you can see the reports, also, it's very robust. The usability of the software, it's so integrated in the detail. Like, even if you want to see one single item, that way you're actually losing money or not making enough money, or your cost of goods sold are higher.

You can literally see each and every item and see where your money is actually going. Also, another thing I like is you can also set up the cost of goods or your price that you purchase, and you can set an alert for that. So if it raises prices on you, you know that you can also adjust your prices accordingly into your selling price.

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How Browns Socialhouse Uses WISK's Inventory Solution

Chris Lawrie
@
Browns Socialhouse

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How ICONINK got insights about all their operations and took inventory 2x faster

James Harrington
@
ICONINK

The overall shrinkage, the over pouring, understanding where the product is going in store.

With WISK, we were able to dial that in so much tighter and keep people accountable. Also being able to customize the inventory system for each concept and still being able to honor those partnerships and have the right brands present at each venue, despite the different concepts and the different menus.

The relief that I felt once I was able to understand the simplicity of being able to onboard a new account, make introductions, get the training scheduled. Just the overall onboarding process that WISK has put together is second to none. It is absolutely painless and so easy to become a customer.

Being able to have the line of sight on the inventory on a daily basis at each restaurant and understand how they're pacing in the month, how to curb appropriately, if we're running into, over costs or over budget. That's one thing that we saw right away.

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How Ottawa Venues manages inventory, food costs, and reporting with WISK

Susan MacLeod
@
Ottawa Venues

" Inventory time is always a win for us on the management side, because it gives us obviously the information to know if our business or our sales are successful or not.


What’s great about WISK is that when the chefs or the managers would hand in their cost projections on new items and new products it might not have been real-time information. With WISK, it’s updated all the time.


So even if it does take us a month to implement new products, we can see the percentages at the time, across all the time periods. "

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